Sunday, April 27, 2014

Perfectionist!! Is that what you are?



In my day to day life, I couldn't help but notice these two distinct species of manager, one being the perfectionist and the other being a people's person, for lack of the right word, I will refer the people's person as the leader. Let's quickly describe these two: Perfectionist manager is somebody who has been very good at what he does(did) and is involved in minute details of day to day work.  He more than likely rose to rank based on Peter's principle(for more information on Peter's principle, see wiki). A leader on the other hand is loved by his people, he has acquired his team's confidence and rose to rank based on their support and appreciation.
So what are the differences in various aspect of business when you have one manager over the other? Let's try to answer this question by analyzing each involved group:

Team: The team working with the leader is motivated and happy while the one with perfectionist is always under pressure to perform at a certain expectation. Both managers would review their teams  work at some point or the other. The perfectionist would criticize  the work and the leader would provide feedback.  The success factor really depends on team morale and there is no doubt that the leader will always win over perfectionist.

Customer Unit: Internal or external customer, they are impacted by the team that will be delivering results from both managers. The perfectionist manager try hard to get to higher quality but his team fails to deliver it and the leader relies on the motivation and team morale to produce high quality results. In the end, a highly motivated can make the difference where each individual is contributing to the success while only the perfectionist is contributing to the results on the other end.

Organization Health: A high team morale and a motivated team is always good for an organization than a stressed out trying to realize perfection. A motivated team usually influences other teams within organization to produce similar kind of results.

As it appears, the leader is so far scoring better than the perfectionist. So, is there a balance between the two, can someone be a great leader and perfectionist at the same time. In my opinion, it is possible but very rare.  the question would be can a perfectionist succeed without being the leader? and the answer is same, it is possible but very rare. There are only a few Steve Jobs like profiles around the world where you can be a perfectionist and be a very disappointing boss to work with, and you still succeed. I think then there are other attributes of the leader like Vision, political outreach within organization etc.. that contribute to the success.